Privacy Policy

 

Privacy Policy – Tiril Spices

Your trust is our top ingredient. This Privacy Policy explains how Tiril Spices collects, uses, and protects your data. Last Updated: April 7, 2026

🔒 We Protect Your Privacy Like Our Spice Purity

DPDP Act 2023 & IT Act Compliant. We never sell your data. Shop securely at tiril.in.

Contact Data Protection Officer

1. Information We Collect

We collect minimal data to serve you better:

Data Type How Collected Purpose
Personal Info (name, email, phone, address) Order form, account signup Process orders, shipping, support
Payment Details Checkout (Razorpay/PayU) Secure transactions (we don’t store cards)
Cookies & Usage Data Website visits Improve site, analytics, ads
WhatsApp/Order Queries Customer support Resolve issues, order updates

2. How We Use Your Information

  • Process and ship your spice orders efficiently.
  • Send order confirmations, shipping updates, and promotional emails (opt-out anytime).
  • Prevent fraud and comply with FSSAI/GST laws.
  • Analyze site usage to improve your shopping experience.
  • Targeted Meta/Google ads (with your consent).

We never share/sell data to third parties except: shipping partners (DTDC/Delhivery), payment gateways, legal requirements.[web:22]

3. Cookies & Tracking

  • Essential Cookies: Cart functionality, login sessions.
  • Analytics: Google Analytics (anonymized IP).
  • Marketing: Meta Pixel for retargeting (opt-out via browser).

Manage cookies via browser settings. Our Cookie Policy: here.

4. Data Sharing & Security

  • Service Providers: Hosting (Hostinger), Payments (Razorpay), Shipping (India Post/DTDC).
  • Legal: Only if required by law (GST audits, FSSAI compliance).
  • Security: SSL encryption, firewalls, regular audits. Data stored in India.

5. Your Rights Under DPDP Act 2023

  • Access: Request copy of your data.
  • Rectify: Correct inaccurate info.
  • Delete: Right to be forgotten (except legal records).
  • Opt-Out: Marketing emails, cookies, ads.
  • Complain: To our DPO or DPDP authority.

Exercise rights: Email [email protected].

6. Children’s Privacy

Tiril Spices is not for children under 13. We don’t knowingly collect kids’ data.

7. Third-Party Links

Links to Razorpay, Meta, shipping trackers are third-party. Review their privacy policies.

8. Data Retention

  • Order data: 7 years (GST/FSSAI compliance).
  • Marketing data: Until opt-out + 30 days.
  • Deleted accounts: 90 days post-request.

🔗 Frequently Asked Questions

Can I delete my account data?

Yes, email us. Order history retained for legal reasons.

Do you use my phone for WhatsApp marketing?

Only order updates. Opt-out by replying STOP.

How to opt-out of emails?

Click unsubscribe in any email footer.

International data protection?

GDPR compliant for EU users via consent banners.

Questions About Your Privacy?

Our Data Protection Officer is here for you.

  • 📧 [email protected]
  • 📱 WhatsApp: 9853084829 | 9556834014
  • 🏢 Tiril Spices, Bhubaneswar, Odisha, India
  • 🕒 Response: 48 hours
Send Privacy Request

© 2026 Tiril Spices. This policy may update. Check regularly.

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